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Payment Policy

1. Payment Terms

Payments made for must be completed 24 hours before the program start date. Payments are made through Stripe (credit cards are accepted) and we accept bank transfers. The bank transfer must be received 24 hours before the program start date.  For Corporate programs, 50% payment must be made 14 days before the program start date to confirm the program. The remaining 50% payment must be completed 24 hours before the start of the program.

2. Late Payment 

Late payments will delay the start date for personal programs. For corporate programs, the first 50% payment that is a late payment will delay the start of the corporate program. The second 50% payment late payment a $100 late fee will be applied to invoices unpaid, with an additional 1.5% interest charge per month of the outstanding balance.  

3. Cancellation Policy

Clients must cancel a session at least 24 hours in advance to avoid a cancellation of the session to avoid losing the session. No refunds will be issued for cancelled sessions.  Sessions cancelled 24 hours in advance can be rescheduled at no extra cost. 

4.Refund Policy

Clients refunds are issued for programs that have not started. No refunds will be issued once the program started. Refunds do not include 3.9 % service charges. 

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